06-18, 14:00–15:00 (America/New_York), Potomac Ballroom
Real-world packet analysis case studies. Stop banging your head on your desk trying to find root cause and solve performance problems. The answers are in the packets and this session will show you step-by-step in Wireshark how to solve real world case studies that had stumped others. Be the hero!
Kary attended his first Sharkfest over 10 years ago and has been hooked ever since. He spent many years in tech support solving customer problems by understanding what the packets were trying to say. These days he leads the Services Excellence team for Zscaler Customer Success.