Robert Hess
Starting with a small Web conferencing startup in Germany in 1999 and still with the same people after a long chain of acquisitions and mergers.
These days I help transitioning the venerable GoToMeeting to the modern WebRTC based GoTo.
My day job is helping our developers as well as our customers to analyse and understand intricate network problems in the context of various communication protocols and complex corporate networks. As such I'm proficient in network analysis tools like Wireshark as well as in log analysis tools like Splunk. In my spare time, I read, do the odd triathlon together with my colleagues and fancy ice bathing.
Sessions
Web Real-Time Communication (WebRTC) describes a standards-based approach to initiating audio and video communication relationships via IP-based networks, in the simplest case using a browser. WebRTC has become the most significant solution for web-based conferencing in our time. It has been implemented by many conferencing solution manufacturers and providers worldwide. In this Pre Conference Class, Robert and Matthias will take you into the world of analyzing WebRTC traffic and WebRTC solutions with Wireshark. It will enable you capturing and analyzing WebRTC Web Conferencing calls, analyzing the salient call components for potential problems and implement the required measures in your network perimeters to overcome such problems.
A troubleshooters tale
I routinely help large global enterprises to find problems in their network when our Online conferencing products do not work as expected. The problems range from very low level like broken packet fragmentation to high level like wrong Geolocation detection.
This brings me in contact with network security in various ways, and I learn about their ideas of securing networks and also how to configure such security systems and have to come up with ideas to make the conferencing software work.
As there is obviously no way around making our networks more secure, the question remains, how do we keep them working at the same time. I will show my approach to these problems.